Love these guys! Definitely my goto with all window needs! Tell them Micah sent you!

Highly recommend this company to anyone who wants great service, professional work, and great pricing! Shane and his staff are the best!

Replaced front, and rear window,

Shanes Panes for the win!!! I can not begin to explain how pleased I am with their service. From the communication to the installation, every bit of this process was 10/10! They did such a great job!I reached out to Shane's Panes after one of my 2 story bay windows broke. I was worried that I was going to have to replace the full set. I had other contractors inspect the damage and I was given a variety of reasons why the installation would be difficult and costly. Since the house was built in the 60's, finding a window and frame that matched the original design seemed impossible.. until Shanes Panes of course.Reason #1 why I LOVE this company:- Their assessment. They made the entire process very easy. Within 15 minutes of their arrival, they were able to assess the damages and confirm that they would be able to replace the window. It was completely stress free. They didn't try to persuade me to replace the full set or give me reasons why it would likely be a costly process. Just a simple, yes or no. I felt a huge wave of relief after speaking with themReason #2:- Their communication. I communicated mostly with Brooke through email, who not only kept me updated on every aspect relating to my order, but also responded very quickly. She notified me about absolutely everything, even small changes. From when the new window was expected to arrive, to when they were actually in route to my spot, to any unforeseen delay. I was even more impressed about how quickly she responded. If I ever had a question for them, I would get a response back within 15 mins of my email. Sometimes even after hours. It is just very impressive how committed they are to their costumer service.Reason #3:- Their installation. It was very clean and quick. And the crew was very friendly and fun to talk to. They even got a long with my grumpy dog! Also the window that I needed replacing had a slight tint that other contractors suggested would be difficult to find but Shane's Panes had no problems with it.Overall, they were a delight to work with and really affordable. Other companies quoted me around $1200 - $1400 (which seems to be the standard price in Austin for the size of my window & the extent of the work), but they were able to replace it for significantly less.